At nisba, we respect your privacy and are committed to protecting your personal data when you use our mobile application, website nisba.to, and related services.
This Privacy Policy explains how we collect, use, store, and share personal data related to users of nisba, an application focused on discount codes, offers, and deals for stores in the Middle East, currently focusing on Saudi Arabia.
By using our app or website, you agree to the practices described in this Privacy Policy.
1. Personal Data We Collect
We may collect certain personal and technical data when you use nisba in order to provide our services and improve your experience. This may include:
A. Account and Login Data
When you sign in using Apple or Google, we may receive basic information associated with your account, such as:
- Name, if provided by the login provider.
- Email address.
- Unique account identifier from Apple or Google.
- Profile picture, if available through Google.
- Any other information your login provider makes available based on your privacy settings.
When using Sign in with Apple, you may choose to share your real email address or use Apple’s private relay email option.
B. Usage and Analytics Data
We use tools such as Firebase Analytics to help us understand how users interact with the app and to improve its performance. This data may include:
- Screens or pages viewed inside the app.
- Discount codes, offers, or stores you interact with.
- App opens and session activity.
- Device type, operating system, and app version.
- General country or region.
- IP address or similar technical data.
- Technical identifiers such as Firebase App Instance ID.
- Time and date of usage.
- Clicks and navigation inside the app.
We use this data mainly for analytics, app improvement, and understanding the performance of offers and stores within the app.
C. Contact and Support Data
If you contact us by email or through any support channel, we may collect:
- Your name.
- Your email address.
- The content of your message or request.
- Any information you voluntarily provide to help us assist you.
D. Preference Data
We may collect or store your preferences inside the app, such as:
- Favorite stores.
- Offers or categories you are interested in.
- Preferred language.
- Notification settings, if available.
2. How We Use Your Data
We may use the data we collect for the following purposes:
- To create and manage your account.
- To enable Apple and Google sign-in.
- To operate the app and provide discount codes and offers.
- To display relevant stores, offers, and deals.
- To improve app performance and user experience.
- To analyze interactions with offers and stores.
- To detect technical issues and improve app stability.
- To respond to your support requests and inquiries.
- To send service-related notifications or messages, if permitted.
- To prevent misuse, fraud, or unauthorized activity.
- To comply with legal and regulatory obligations when required.
We will not use your personal data for purposes that are incompatible with this Privacy Policy unless we obtain your consent or are permitted by applicable law.
3. Sharing Data With Third Parties
We do not sell your personal data.
We may share certain data with trusted service providers who help us operate and improve the app, including:
- Google Firebase for analytics and usage measurement.
- Google Sign-In to enable login with Google.
- Sign in with Apple to enable login with Apple.
- Hosting and infrastructure providers.
- Customer support or communication tools, if used.
- Stores or partners when necessary to operate or improve the offers experience, limited to what is reasonably required.
We may also share aggregated or non-identifiable data for analytics and performance purposes, in a way that does not directly identify you.
We may disclose data if required by law, competent authorities, or to protect our rights, users, or the security of the app.
4. Firebase and Analytics Data
We use Firebase Analytics to understand general user behavior inside the app, such as which screens are most used and which offers receive more interaction.
Firebase may collect technical and usage data according to Google’s own policies. You can review Google’s Privacy Policy to understand how Google handles data through its services.
We use this data to improve nisba and do not sell your personal information.
5. Sign in With Apple and Google
When you choose to sign in using Apple or Google, authentication is handled by the selected provider. We do not receive or store your Apple or Google account password.
The login provider may share basic information with us to create your nisba account, such as your name, email address, or unique account identifier, depending on your choices and privacy settings.
You can manage login permissions through your Apple or Google account settings.
6. Notifications
The app may ask for your permission to send push notifications. If you allow notifications, we may send you updates about:
- New offers.
- Featured discount codes.
- App-related updates.
- Personalized alerts based on your interests, if available.
You can disable notifications at any time from your device settings.
7. Cookies and Similar Technologies
Our website nisba.to may use cookies or similar technologies to improve browsing experience, analyze visits, and understand website performance.
You can manage cookies through your browser settings.
8. Data Security
We take reasonable measures to protect your personal data from unauthorized access, use, alteration, disclosure, or destruction. These measures may include:
- Using secure and encrypted connections.
- Restricting access to data to authorized persons or services only.
- Working with trusted service providers.
- Reviewing security practices periodically.
- Deleting or anonymizing data when it is no longer needed, where possible.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws.
We may retain certain data for longer if necessary for security, legal, dispute resolution, or legitimate operational purposes.
10. Your Rights
Subject to applicable laws, you may have rights related to your personal data, including:
- The right to request access to your personal data.
- The right to request correction of inaccurate data.
- The right to request deletion of your personal data.
- The right to request restriction of certain processing activities.
- The right to withdraw consent where processing is based on consent.
- The right to ask how your data is used or shared.
To exercise these rights, you may contact us at: [email protected]
We may request additional information to verify your identity before processing your request in order to protect your account and data.
11. Account and Data Deletion
You can delete your account directly from within the nisba app without contacting us.
When you choose to delete your account inside the app, we will delete or disable personal data associated with your account unless we are required to retain certain information for legal, security, or legitimate operational reasons.
After account deletion, you may not be able to restore your account or previous data.
If you experience any issue while deleting your account, you may contact us at: [email protected]
12. International Data Processing
Some data may be processed or stored by service providers outside Saudi Arabia, including services provided by Google, Apple, or technical infrastructure providers.
When this occurs, we aim to work with service providers that apply appropriate data protection and security standards, in line with applicable laws where possible.
13. Children’s Privacy
nisba is not directed to children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will delete it when discovered.
14. Marketing and Promotional Messages
We may send you messages or notifications about offers, discount codes, or app updates if you consent to receive them or where permitted by law.
You may opt out or disable such messages at any time through the app settings, device settings, or the instructions included in the messages, where available.
15. Store Links and External Websites
nisba may contain offers or links that direct you to third-party stores, websites, or applications. We are not responsible for the privacy practices or policies of those third parties.
We recommend reviewing the privacy policy of any external store or website before submitting personal data or completing a purchase.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will publish the updated version inside the app or on our website.
Your continued use of the app after such updates means you accept the updated Privacy Policy.
17. Governing Law
This Privacy Policy is governed by the applicable laws and regulations of the Kingdom of Saudi Arabia, including applicable personal data protection laws where relevant.
18. Contact Us
If you have any questions or requests regarding this Privacy Policy or your personal data, you can contact us at:
- nisba
- Website: nisba.to
- Email: [email protected]